US Privacy Requests
If you reside in the United States, you may have specific rights regarding your personal information, including the right to access, delete, correct, and opt out of certain data uses. Use the options below to exercise your rights.
Note: Rights and availability depend on your state of residence and applicable law.
Access or download my data (Right to Know)
You can request a copy of the personal information we have collected about you, including account details and order history. We may need to verify your identity before providing access.
Response time: We respond to verifiable requests within 45 days. We may extend this by an additional 45 days where permitted by law (we will notify you if an extension is needed).
Correct my information
If you believe the personal information we maintain about you is inaccurate, you can request a correction here.
Delete my data
You can request the deletion of your personal information, subject to certain legal exceptions (for example, where retention is required for tax, security, or legal obligations).
Do Not Sell or Share
You can opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising (or "targeted advertising").
This opt-out is designed to be easy to use and does not require you to create an account.
Manage Your Privacy Choices Depending on your location, you may have the right to opt out of the sale of your personal info, withdraw consent for tracking, or customize your cookie preferences.
Authorized agents
You can authorize an agent to submit requests on your behalf. To do so, we may require signed permission from you and may ask you to verify your identity directly with us to confirm the agent's authority.
To submit an authorized agent request, please contact:
📧 Infoectronic@gmail.com
Right to appeal
If we deny your request, you may have the right to appeal our decision (depending on your state). To submit an appeal, please contact us with the subject line "Privacy Appeal."
Appeal contact: Infoectronic@gmail.com
Contact information
For questions about your privacy rights, please contact:
Email: Infoectronic@gmail.com
Address: Perronet House, SE1 6JR London England, United Kingdom
Order Info
Will I receive updates about my order?
Orders are typically dispatched within 1–3 working days of being placed. Once your order is on its way, you'll receive a confirmation email containing your tracking number. If you don't see it in your inbox, be sure to check your junk folder before reaching out to us via the Contact Us page.
How do I track my order?
As soon as your order is dispatched, we'll send you a confirmation email with your tracking details so you can follow your parcel every step of the way.
Can I cancel my order?
Once production has begun on your order, we're unable to cancel it and the sale is considered final. If you need to cancel, don't hesitate to get in touch with us within 2 hours of placing your order. If production hasn't started yet, we'll do our best to accommodate your request.
Shipping
Where do you ship to?
Yes, we ship all over the world! Most countries are available for automatic selection at checkout. If your country isn't listed, feel free to get in touch and we'll look into it for you.
How long will my order take?
For UK orders, delivery is typically within 5 working days of dispatch. For international orders, please allow 5–15 working days, depending on your location. We recommend keeping an eye on your tracking emails; these can sometimes land in your junk folder. Please allow the full estimated timeframe before contacting us about a missing parcel.
Returns And Refund
What is your return policy?
If your product arrives faulty, please contact us via the Contact Us page and we'll be happy to help. Please note that returns cannot be accepted if the reason is due to a customer error. We accept return requests within 30 days of receiving your order.